Turtle Beach Resort, Mermaid Beach ~ Reviews, Room Choices & Prices 2025

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About the Resort

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

Turtle Beach Resort, located in Mermaid Beach, Australia, is a family-friendly destination featuring fully self-contained apartments and exceptional amenities. Nestled amidst lush gardens, the resort offers a unique blend of recreational facilities, ensuring a memorable holiday experience. Renowned for its quality accommodation, the resort is just a short stroll from the beautiful patrolled beaches of the Gold Coast.

Location

Situated just 300 meters from Mermaid Beach, Turtle Beach Resort is conveniently located near numerous local attractions, including shopping centers and theme parks. Guests have easy access to public transport options and can utilize the resort's free shuttle service to major attractions around the Gold Coast. This strategic location makes it an ideal launch point for exploring the beautiful coastline.

Rooms

The resort offers a choice of fully self-contained one, two, and three-bedroom apartments, each featuring a private balcony overlooking 4.5 hectares of lush gardens. Rooms are equipped with air conditioning, full kitchen and laundry facilities, ensuring a comfortable home away from home. The majority of the apartments are designed in a townhouse style, enhancing the spacious experience for guests.

Eat & Drink

Turtle Beach Resort features 'The Deck,' a fully licensed onsite restaurant and bar offering a tasty and affordable all-day dining menu. Guests can enjoy a range of cuisines, from wood-fired pizzas to kids' meals. Meals can be enjoyed while overlooking the Splash Zone Water Park, enhancing the family-oriented dining experience.

Leisure & Business

The resort boasts multiple recreational facilities, including a Splash Zone Water Park with water slides and a 15-hole putt-putt mini golf course. Guests can also relax in one of the four swimming pools or opt for an adults-only retreat. Additional entertainment options include a games room and a 22-seat onsite cinema with four daily showtimes.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Family Two-Bedroom Suite

Max:

6 persons

80 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Superior One-Bedroom Apartment

Max:

3 persons

55 m²

Bed options:

1 King-size bed

Shower

Heating

room details

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Superior Two-Bedroom Apartment

Max:

5 persons

77 m²

Bed options:

2 Single beds

Shower

Heating

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Getting around

Explore available ways to reach your dream destination

City Centre

Mermaid Beach400 m

Airports

Gold Coast (OOL) 16.9 km

Brisbane (BNE) 93.6 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Kids' Paradise!

“The resort offers an incredible variety of activities for kids, including multiple pools and a fun splash zone that my children absolutely loved!” view full review

Stunning Garden Paths

“While there are plenty of stairs, the lush gardens and pathways offer an enjoyable walking experience for those who can navigate them easily.” view full review

Delicious Onsite Cuisine

“We thoroughly enjoyed the food at the onsite café, particularly the pizza and ice cream, which made our poolside days even better!” view full review

Comfortable Rooms

“The rooms were well-appointed and provided a comfortable retreat after a day of fun, ensuring my family felt relaxed throughout our stay.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
Reception
No pets allowed
24-hour security
Luggage storage
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Hiking
Cycling
Tennis court
Golf course
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus

Business

Fax/Photocopying

Children

Cots
Video games
Children's menu
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Aqua park
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Sauna
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Patio
Garden furniture
Balcony
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

Map view

2346 Gold Coast Highway, Mermaid Beach, Australia, 4218

City landmarks

Mall

Pacific Fair Shopping Centre

1.7 km

Casino

The Star Gold Coast

2.3 km

Southport

The Spit

1.1 km

Event hall

Gold Coast Convention and Exhibition Centre

2.6 km

Park

Ken Mansbridge Park

1.3 km

1 Hooker Blvd

Dracula's Cabaret Gold Coast

2.4 km

Library

Broadbeach Branch Library

2.0 km

Gallery

19 Karen Contemporary Artspace

1.2 km

Sonia Street

Pizzey Park Skate Park

2.5 km

Park

Pratten Park

2.1 km

Broadbeach

2.3 km

Gold Coast Highway

1.5 km

Park

Pizzey Park Pine Forest

1.8 km

Victoria Avenue Plaza

Rotary Carousel Broadbeach

2.5 km

Beach

Miami Beach

2.2 km

Store

Woolworths Oasis

2.4 km

1 Kelly Ave

Mick Schamburg Park

2.5 km

Park

Paula Stafford Park

2.4 km

167 Old Burleigh Rd

Kids Playground Kurrawa

2.3 km

Park

Kurrawa Pratten Park

2.6 km

Park

Victoria Park

2.4 km

Old Burleigh Rd

Kurrawa Park

2.5 km

Amusement Park

Broadbeach Mall Charity Carousel

2.4 km

Store

Coles Miami

2.7 km

Level 77 of Q1 Resort 9 Hamilton Avenue

SkyPoint Observation Deck

5.0 km

Mall

Miami One Shopping Centre

2.8 km

216/1/10 Albert Ave

Go Ballooning

2.6 km

Mall

Q Super Centre

2.8 km

off Rio Vista blvd

Lake Hugh Muntz

3.0 km

Nearby

Store

Blockbuster Kiosk Mermaid Beach Night Owl

350 m

Restaurants

Vivre A Vie

440 m

2364 Gold Coast Hwy

Mandarin Court

420 m

2374 Gold Coast Hwy

Lucky Buddha Thai Restaurant

450 m

2375 Gold Coast Hwy

Jimmy's Kitchen

420 m

2378 Gold Coast Hwy

Poke Poke

450 m

2375 Gold Coast Hwy Shop 10a

The Thai Restaurant

450 m

2376 Gold Coast Hwy

Background Barista

430 m

2375 Gold Coast High Way Mermaid Village

Trio Romano

200 m

2392 Gold Coast Hwy

Bistro Lamp Deux

210 m

2375 Gold Coast Hwy Mermaid Village

Canvas Espresso

330 m

Gold Coast Highway Shop 7/2221 Nobby Beach

Reviews and Ratings

Feedback from previous guests about their experience. <br />

70%

liked the resort and would come back

Great for families

Friendly staff

Noisy environment

Expensive dining

7.0/10

Very good

Rooms

6.4

Location

7.2

Service

7.0

Dining

7.4

Sharon

United States, February 2025

6.8/10

This resort has a great array of pools, which my kids absolutely loved. It's not far from the beach, but it does require a bit of a walk, especially with roadwork in the area. The dining options were decent, and I found the meals at the cafe generous. However, the lack of air conditioning in the bedrooms made it quite stuffy, which was a real drawback for us. Overall, it’s a solid choice for families with younger kids, but it may not be the best fit for everyone.

Rooms

5.0

The rooms were okay, but the humidity made it uncomfortable as there was no air conditioning in the bedrooms.

Service

7.0

The staff seemed happy to be there, providing decent service throughout our stay.

Location

6.0

The location was out of town, making it less convenient for accessing restaurants and shops easily.

Dining

8.0

The meals at the café were well-portioned and quite delicious.

Facilities

8.0

The facilities were good with multiple pools and a fun splash zone for the kids.

Charlie

United States, November 2024

5.6/10

Our stay was marred by cleanliness issues and poor service. The accommodation was spacious enough for our family, but the level of cleanliness left much to be desired. The proximity to family-friendly activities like the splash park was great, but the lack of attention from the staff really impacted our experience. Overall, it was a decent place for families, but definitely not without its flaws.

Rooms

5.0

The townhouse was spacious but filthy upon arrival, with dead bugs and dirt that needed immediate attention.

Service

5.0

The front desk was closed when we arrived, and communication regarding cleaning and service was slow.

Location

7.0

The location is good, with pools and a splash park for the kids within the resort, but the walk to the beach was longer than advertised.

Dining

8.0

The on-site restaurant offered kid-friendly foods, and the quality was surprisingly good.

Facilities

6.0

The splash park and pools were fantastic for kids, but the overall facility could use a good cleaning and updating.

John

United States, October 2024

7.8/10

We had a pleasant stay overall, as the hotel is fantastic for families with plenty of facilities and activities without sacrificing room comfort. The staff were very attentive and friendly, which made a big difference. However, it can get quite noisy with children around, and we struggled with some room issues that affected our comfort. While the dining options onsite were a bit pricey and not the best, the public transportation access was a great perk.

Rooms

9.0

The apartment was clean, comfortable, and well-equipped with a kitchen and laundry facilities, which was perfect for our needs.

Service

9.0

The staff seemed happy in their roles and were always eager to help, making our experience enjoyable.

Location

8.0

The hotel is conveniently located with good access to public transport and nearby shopping areas, making it easy to explore.

Dining

6.0

The food options onsite were a bit expensive and didn't suit our taste, but there are supermarkets and some restaurants within walking distance.

Facilities

7.0

The facilities were great for kids with various pool areas and BBQ facilities, but quieter areas felt lacking due to noise.

Great for families

Noisy environment

Pete

United States, October 2024

7.2/10

Turtle Beach Resort has a lot to offer for families, with great pools and plenty of activities for kids, making it a fun destination. The accommodations, however, are a bit dated and lacking in some maintenance, which detracts from the overall experience. While we enjoyed our stay, the uncommunicated closure of key amenities prior to our arrival was disappointing. Overall, it’s a good spot for families but could use some improvements.

Rooms

6.0

The two-bedroom apartment we stayed in was clean but showed its age and missing a few kitchen essentials, like a working dishwasher.

Service

7.0

The staff were friendly and seemed to enjoy their work, though we did have an issue with crucial amenity communications.

Location

8.0

The resort is conveniently located near shops and the beach, although the walk to the beach was longer than expected.

Dining

7.0

We found the dining options good, but there could be more variety, especially at breakfast.

Facilities

8.0

The pools and splash park were fantastic for kids, but some areas of the resort were in need of updating.

Frederick

United States, September 2024

8.2/10

We had a lovely time at Turtle Beach Resort, especially the kids loved the water slides and pools, which kept them entertained while we enjoyed some quiet time. The staff were super helpful, and our son had a blast at the kids club. The rooms were comfortable and spacious, but parking was a hassle, which was a bit of a downside. Overall, it's a great spot for families, but I hope they improve the parking situation for our next visit.

Rooms

8.0

The room was a good size with comfortable beds, but the kitchen felt a bit cramped for cooking.

Service

9.0

The staff were extremely helpful and accommodating, which made our stay much more enjoyable.

Location

7.0

The location is convenient, with access to numerous pools and on-site facilities, although parking can be tricky.

Dining

8.0

We enjoyed the dining options. The food was plentiful and reasonably priced.